Author Archives: Dave Warren (everything-mdaemon.com)

Why did MDaemon just restart?

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For those wondering why MDaemon unexpectedly restarted, it’s due to a SecurityPlus update.  Alt-N has a knowledgebase article discussing this behaviour.

If you prefer to avoid this situation in the future, there is an option available (also described in the KB article) to avoid automatic updates, however, be certain to monitor for updates manually as several times in the past SecurityPlus was updated due to changes in the definitions update process.

Changing the iPhone IMAP “Sent” folder name

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One of the downsides to using multiple devices or clients against a single IMAP account is that every device/client does things a little differently. Some use the IMAP deleted flag, some use a “Trash” folder, others use “Deleted Items”.  Sent it almost as bad, most clients use “Sent”, but many use “Sent Items” (Outlook’s standard).

Luckily many IMAP clients allow you to reconfigure the special Sent, Drafts and Trash folders.  With the iPhone, you can change these folders, but the option is well hidden, and isn’t always accessible.

First, create an IMAP account on your iPhone, then follow these instructions:

  1. Start at the home screen
  2. Go to Settings
  3. Choose “Mail, Contacts, Calendar”
  4. Select an IMAP account
  5. Scroll to the very bottom of the list, choose “Advanced”
  6. Change each of the “Mailbox Behaviours” items as needed.

If no folders show up in the list, return to the home screen, go to the Mail app, open the account, this should present you with a folder list.  Now return to step #1 and try again.

Also be aware that even once you change a mailbox, it will still show up with the default name in the iPhone interface, however, the iPhone will use the selected folder when interacting with the server.

Deleting localcache.db breaks address list

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One of the common solutions to several Outlook Connector problems is to deleted your localcache.db, effectively resetting Outlook Connector and letting it start from scratch. This shouldn’t be required on a regular basis, but a database reset is sitll occasionally needed.

After doing so, when you compose a new message Outlook may indicate that “The Address list could not be displayed”

First off, a workaround to avoid the problem entirely: Rather then just deleting localcache.db, instead, create a new profile. To create a new profile:

  1. Shut down Outlook.
  2. Open Windows Task Manager (press CTRL-ALT-DEL, this will either start Task Manager, or give you a menu to start Task Manager)
  3. Go to the “Processes” tab, make sure that Outlook.exe is not listed.  If it is, select it and press “End Task”
  4. Open the control panel.
  5. Open the Mail item.  (Note that on 64-bit systems, go into “View 32-bit control panel items” to find the “Mail” icon)
  6. Select “Show Profiles”
  7. Create a new profile, and set up Outlook Connector normally.
  8. If desired, you can also remove the old profile from this dialog, but I’d suggest keeping it until the new profile is up and running

If you’d rather fix the problem without creating a new profile, follow these directions instead:

  1. Start Outlook
  2. Go to Tools -> Email Accounts -> “View or change existing directories or address books”, remove existing Outlook Address Book.
  3. Shut down Outlook.  It wouldn’t hurt to check in Task Manager (Steps #2 and #3 in the previous list) to make sure Outlook bothered to shut down.
  4. Start Outlook.
  5. In Outlook under Tools -> Email Accounts -> “View or change existing directories or address books” add a new Outlook Address Book.
  6. Shut down Outlook and restart.
  7. Select the Contacts folder and wait for it to synchronize.
  8. Right click on the local Contacts folder, choose Properties.
  9. Go to the [Outlook Address Book] tab, then tick option to ‘Show this folder as an e-mail address book’, then click “OK”
  10. You can optionally add other Contacts folders to the addressbook, allowing these other folders to be used more easily when creating a new message.  Repeat steps #7 through #9 for each additional folder.

Also let me mention that this particular problem isn’t limited to Outlook Connector, it can happen with a PST too if the PST becomes corrupt and you either delete it and recreate it, change the default PST, or if ScanPST recreates your Contacts folder.